Privacy Policy

We collect the following categories of personal information to deliver and improve our services:

• Identity and contact information, including your full name, email address, phone number, and date of birth.

• Educational records, academic transcripts, qualifications, and institutional affiliations.

• Study preferences, intended destination countries, course interests, and programme-specific requirements.

• Website usage data, IP addresses, browser type, and cookie identifiers to analyse and improve platform performance.

• Records of communications with our team for customer service, dispute resolution, and audit purposes.

We process your personal data on the following legal grounds:

• Performance of a contract: to provide the services you have engaged us for.

• Your explicit consent: for marketing communications and optional data sharing.

• Compliance with a legal obligation: where required by applicable law.

• Legitimate interests: to improve our services, prevent fraud, and ensure platform security.

We use the personal information we collect solely for the following purposes:

• To deliver educational consulting, university placement, and application support services.

• To correspond with you regarding your applications, enquiries, and account status.

• To analyse and enhance the functionality, performance, and content of our services.

• To send you relevant educational opportunities, newsletters, and promotional content, where you have provided consent.

• To comply with applicable laws, enforce our agreements, and protect the rights and interests of II Study and its clients.

We do not sell your personal information. We may share your data only in the following limited circumstances:

• With partner universities and educational institutions, strictly with your prior consent and for the purpose of your application.

• With trusted third-party service providers who process data on our behalf under binding confidentiality and data processing agreements.

• With competent authorities where disclosure is required by applicable law, regulation, court order, or to protect the legitimate rights of II Study.

• In the event of a merger, acquisition, or sale of assets, your data may be transferred subject to equivalent privacy protections.

We apply industry-standard technical and organisational measures to protect your personal data against unauthorised access, loss, alteration, or disclosure.

• All data is encrypted in transit using TLS and at rest using AES-256 encryption.

• Access to personal data is restricted to authorised personnel on a strict need-to-know basis.

• Our systems are subject to regular security assessments, vulnerability scanning, and audit logging.

• Personal data is retained only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Upon expiry, data is securely deleted or anonymised.

• In the event of a personal data breach, we will notify affected individuals and relevant authorities in accordance with applicable law.

Your data may be transferred to and processed in countries outside your country of residence. Where such transfers occur, we ensure adequate safeguards are in place, including standard contractual clauses approved by relevant data protection authorities.

Depending on your jurisdiction, you may have the following rights with respect to your personal data:

• Right of access: to obtain a copy of the personal data we hold about you.

• Right to rectification: to request correction of inaccurate or incomplete information.

• Right to erasure: to request deletion of your personal data, subject to applicable legal obligations.

• Right to restriction: to request that we limit the processing of your data in certain circumstances.

• Right to data portability: to receive your data in a structured, machine-readable format.

• Right to object: to object to processing based on legitimate interests or for direct marketing purposes.

• Right to withdraw consent: to withdraw previously given consent at any time, without affecting the lawfulness of prior processing.

• Right to lodge a complaint: with the relevant data protection supervisory authority in your jurisdiction.

To exercise any of the above rights, please contact us at info@iistudy.com. We will respond to all verified requests within 30 days.

We use cookies and similar technologies to enable core website functionality and to understand user behaviour. For full details, please refer to our Cookie Policy.

• Essential cookies: required for the website to function; cannot be disabled.

• Analytics cookies: used to measure traffic and usage patterns (e.g., Google Analytics).

• Preference cookies: used to remember your settings and personalise your experience.

• Marketing cookies: used to deliver targeted content and measure campaign effectiveness.

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those sites and encourage you to review their respective privacy policies.

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal data from minors. If you believe we have inadvertently collected such data, please contact us immediately so we can take appropriate action.

We may update this Privacy Policy periodically to reflect changes in our practices or applicable law. The revised policy will be posted on this page with an updated effective date. We encourage you to review this policy regularly. Where changes are material, we will notify you by email or through a prominent notice on our website.